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Any of us who are familiar with the process of writing will no doubt know the critical importance of fresh perspectives. You can write the work, edit it, proofread it, reread it, and still miss the most glaringly obvious of mistakes. Within seconds, a set of new eyes picks up errors that had simply disappeared into the rest of the writing.

The power and importance of outsiders’ perspectives cannot be overlooked across all works, not least of which our businesses. Falling into comfortable patterns, familiar rhythms and efficient systems is an impulse that is hard to avoid in organisations, but nothing will kill agility, creativity and innovation faster than these.

When did you last truly look at your organization from an outsider’s perspective?