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Everybody wants a diverse team. Recent years have seen diversity become a new priority for businesses, often above other values – and for good reason! While quotas are a matter of some controversy, the contemporary push for diversity leads to some great results.

Psychologist Irving Janis argues that the lack of diversity in a group insulates it from outside opinion and convinces members over time that the group’s judgment on important issues must be right. These kinds of groups, Janis suggests, share “an illusion of invulnerability and a willingness to rationalize away possible counter-arguments to the group’s position.”[1]

“Don’t hire someone like you – you already know what you think.”

A client of mine repeatedly tells this to his clients, and he is absolutely right.